Q: Why do I have to move my website? What does web site migration entail?
A: When your present hosting provider can no longer measure up to the necessities of your site, or if you suffer from continual downtime, or if you have to wait for hours for the help desk support team to respond to you, it might be a good idea to switch your web hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At Web Hosting Systems, we understand that this can be difficult and time–consuming. That’s the reason why we will do all that for you for free!Our experienced technical staff reps will migrate your website content from your present web hosting provider to us. Our technicians have got lots of experience with web site migration and can take care of everything – from a normal WordPress–powered weblog or Joomla™ CMS–powered site, to an extremely elaborate, custom–made web application.
Q: How much time will the web site migration process take?
A: While we can’t give you an exact ETA, since there are a lot of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our best to move your website within 48 hours, and in some cases – within 24 hours (when the content is not very large).
Q: Do you require anything from me before you begin moving my site?
A: We’ll require the login details for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the migration?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the transfer is over, we’ll ensure that everything is functioning properly and that the integrity of your data is not affected before informing you that the migration is done. After that, we will explain to you how to transfer the domain name over to your hosting account with us and how to edit your DNS settings.
Q: Will my present hosting provider need to provide any info/assistance?
A: While we move your website content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your website from any web hosting provider or any Linux–powered web hosting platform so long as we can receive access to the Control Panel and there is FTP access available.The only sites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.