A Control Panel is a tool employed to handle the content of a website hosting account. This includes, but is not limited to, files, e-mails, databases, stats along with other operations carried out with them. The Control Panel offers a web-based interface to handle all these things and anything else relevant to the website hosting service through different sections in which you can access functions through buttons and/or menus. The easier to use a CP is, the easier it'll be for you to control your online presence in general. In the common scenario, the Control Panel is the hosting account’s back office, while an independent billing account is used to manage payments and domain registrations - if the company provides this service. Trouble tickets can be managed via the billing account or via an independent system.