Service Uptime Guarantee
Find out what a service uptime guarantee entails and how you are able to take advantage of it.
The service uptime for every cloud web hosting account is of essential importance. If you’re using a web server that has regular problems and your website is not accessible for long periods of time, it is more likely that site visitors will not return. In case you have an online store, for example, it will mean lost potential customers and less financial gain. Your websites could even get penalized by search engines like yahoo with lower rankings irrespective of how good their content is. To protect yourself from this sort of scenario, you should always ensure that the hosting service you get is stable. That way, the success of your site will depend entirely on its content and your marketing and advertising campaigns and won't be affected by hosting-related variables that you've got no control over.
-
Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% service uptime for each and every
cloud web hosting account on our web servers. We utilize a high-tech cloud web hosting platform in which each and every part of the website hosting service is managed by an independent cluster of servers, therefore if one server fails, the remaining ones in the cluster are going to take over immediately. The cloud platform also decreases the overall load greatly, so the web hosting service is a lot more stable compared to a service through which everything runs on one machine and your sites will perform in the very best way. We also have redundant Internet lines and diesel backup generators to ensure that your websites will remain online no matter what. Hardware and software firewalls guarantee the correct functioning of your machines in case there is DDoS attacks whereas in the case of any software problem, we have professionals keeping track of the machines 24/7.
-
Service Uptime Guarantee in Semi-dedicated Hosting
Our
semi-dedicated server plans feature a 99.9% uptime warranty. In fact, you'll not detect any downtime or service disruptions at all due to the fact that we use a cutting edge cloud platform and instead of handling everything on one web server like most providers do, we have different clusters of servers that control each and every service - files, e-mail messages, CP, databases, and so on. We've got a customized load-balancing system, so our web hosting service is considerably more stable compared with what you'd ordinarily find available on the market. To make certain that nothing will disturb the work of your sites, our web server facilities have diesel backup generators and a few independent Internet providers. We've got hardware and software firewalls to stop DDoS attacks and admins overseeing the web servers 24/7 to deal with any software issue that may appear.
-
Service Uptime Guarantee in VPS Hosting
When you obtain a Virtual Private Server through us, we guarantee that the physical hosting server your account is created on will be working a minimum of 99.9% of the time. While we can't control what you’ll do with your Virtual Private Server and what you install on it, we're going to make sure that the main hosting server will work 24/7 with no disturbances. Our facilities have redundant Internet providers and backup power generators to guarantee the uninterrupted work of all servers accommodated there. If there is a difficulty with any virtual server on the physical one, we have a team of experienced admins to eliminate it in a very timely manner and to make sure that the other
virtual private server accounts in that server aren't going to be affected. We use only new, diligently tested hardware components for all the servers where new virtual accounts are set up.
-
Service Uptime Guarantee in Dedicated Web Hosting
All of our dedicated packages come with a 99.9% server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test out each server thoroughly before we hand it over to the client and we employ new hardware components to prevent any possibility of hardware troubles. Any unpredicted software difficulties can be resolved promptly by our system administrators as they monitor all of the website hosting servers 24/7. To prevent infrastructural complications, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can take action immediately and filter the excess traffic before it reaches your
dedicated server and interrupts the proper work of your Internet sites.