Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution warranty with all of our Linux cloud web hosting services packages, meaning that each individual support inquiry you email will be answered to in only 60 minutes max. Our support team members have been trained to immediately take care of any issue and to ensure that you get on time information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a team of licensed specialists who are prepared to answer your query as quickly as possible. You’re able to get hold of the tech support team crew by opening a help support ticket from your Web Site Control Panel or by submitting us an email. On working days, you can also call us on the phone or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your sites within the Control Panel, you’ll be able to always click the Help button and locate your concern in the listing of posts that will pop up. We have as well turned the vast majority of articles into educational videos. The catalogue of training videos will show up if you choose the Videos key available on the top right.