Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center included in our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might chance upon, they are compiled by our support team of competent techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a collection of educational video tutorials that detailedly demonstrate how you can deal with a typical problem connected with your Linux cloud web hosting services account. You can find the how–to videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 customer service and a 60–minute support ticket response time guarantee. Our capable customer service technicians will be available to you around the clock to reply to your enquiries and to deal with any problem that you may run into. Simply submit a tech support request from the Help Center section and we will reply instantly.