1 hour ticket response
Fast support is our primary objective and this is why we’ve got a team of practiced technicians who are ready to offer a swift answer to any question that you may possibly have. Simply open your tech support ticket from the Web Site Control Panel and we’ll reply within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A First–Rate Client Care Service
Each member of our technical support staff has several years of experience in the Linux cloud web hosting services sector and most of them have worked for us for at least five years. They all are ready to respond to all your questions in the most proficient way possible.
An Intuitive Help Center
To help you get a quick hint on how to use a given feature, we have included a very intuitive Help Center section in your Web Site Control Panel. You can browse through a rich selection of web hosting account management articles and website management articles, refer to our F.A.Q. section or watch our instructional video tutorials.